799bdt Privacy Policy

00 Introduction and Applicability

799bdt ("we", "our", or "platform") operates a safe and reliable online casino and betting platform for users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities.

This privacy policy ("policy") describes how 799bdt collects your personal information, how that information is used, how long it is stored, and under what circumstances it may be shared with third parties. This policy applies to our website, mobile platform, and all related services.

By registering on 799bdt or using any of our services, you will be considered to have voluntarily accepted the terms of this privacy policy. If you have any objection to any part of this policy, please contact us before using our services.

01 What Information We Collect

799bdt only collects information that is necessary for the proper operation of our services. We may collect the following types of information:

1.1 Registration Information

When you create an account on 799bdt, we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Password (stored in encrypted form — never readable in plain text)
• Preferred currency and language

1.2 Identity Verification Information (KYC)

To ensure financial security and prevent fraud, we may request the following information through the KYC (Know Your Customer) process:

• National ID card (NID) or passport copy
• Proof of address (bank statement or utility bill)
• Payment method verification details (bKash, Nagad, Rocket, or Upay number)

1.3 Transaction Information

A record of every deposit and withdrawal on your account, including the date and method, is automatically stored in our system.

1.4 Technical Information

When you use our platform, some technical information is collected automatically:

• IP address and device type
• Browser and operating system information
• Session logs and activity data
• Time spent on the platform and pages visited

02 Purpose of Data Use

799bdt uses your information only for legitimate and necessary purposes. The reasons we may use your information include:

• Account management: To create, maintain, and secure your account.
• Identity verification: To confirm age and identity in order to prevent fraud and money laundering.
• Processing financial transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer service: To resolve your complaints, questions, and issues — our 24/7 Bengali live chat support team uses this information.
• Security assurance: To take precautionary measures in the event of unusual logins or transactions.
• Platform improvement: To analyze data in order to further improve the user experience.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To identify and prevent harmful behavior in accordance with our responsible gaming policy.

We do not send any marketing communications without your consent. You can opt out of such communications at any time.

03 Data Storage and Retention

799bdt stores your information only for as long as is necessary to provide services or to meet legal obligations. The storage policy is as follows:

3.1 Active Accounts

Your information will remain in our system for as long as your account is active. This is essential for account management.

3.2 Closed Accounts

If you request that your account be closed, financial transaction records and KYC information are generally retained for five to seven years — because we are obligated to comply with anti-money laundering (AML) and other financial laws.

3.3 Technical Logs

Server logs and session data are generally deleted within ninety days to one year, unless they need to be retained for a security investigation.

After the data retention period ends, 799bdt permanently deletes or anonymizes that information using secure methods.

04 Sharing Information with Third Parties

799bdt never sells your personal information or transfers it to advertisers. However, information may be shared with third parties in certain specific circumstances:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners have their own privacy policies.

4.2 Technology Service Providers

Some trusted technology partners (such as server hosting and security analysis) are used to operate our platform. These partners work under our instructions and may not use the data for their own purposes.

4.3 Legal Requirements

If disclosure of information is required under a court order, direction from a government authority, or applicable law, we will be obligated to provide the information in such cases.

4.4 International Data Transfers

In some cases, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the country or organization concerned maintains adequate data protection measures.

05 Cookies Policy

The 799bdt website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for login sessions and security. The platform cannot function properly without these.
• Functional cookies: Help remember your preferences (language, display settings).
• Analytics cookies: Help analyze platform usage to improve services — all data is analyzed anonymously.

5.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may make some platform features difficult to use.

06 Data Security Measures

799bdt has adopted industry-standard technical and organizational measures to protect your information:

• SSL/TLS encryption: All data exchanged between your browser and our servers is transmitted through an encrypted connection.
• Password hashing: Your password is never stored directly — only a one-way hash is stored.
• Two-factor authentication: Two-factor authentication (2FA) is available to enhance account security.
• Firewall and intrusion detection: Our servers are protected by advanced security systems.
• Regular security audits: Regular security reviews are conducted by third-party experts.
• Access controls: Only authorized staff can access your information, and every access is logged.

Although we take the highest protective measures, no data transmission over the internet is 100% secure. However, 799bdt is always committed to protecting your information.

07 Your Rights and Controls

As a user of 799bdt, you have the following rights over your own information:

7.1 Right to Access

You may request to view the information we hold about you. We will provide it within 30 business days.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction. Much of the information can be updated directly from the profile section of your account.

7.3 Right to Erasure

You may request that your account and information be deleted. However, some information may be retained for a specified period due to legal obligations (see section 3.2).

7.4 Right to Restrict Processing

In some circumstances, you may request that the processing of your information be restricted.

7.5 Right to Lodge a Complaint

If you have any complaint about our data management, please contact us directly via live chat or email. We take every complaint seriously.

To exercise these rights, please contact us. We will verify your identity and respond as quickly as possible.

08 Protection of Minors' Information

799bdt strictly follows an age verification policy. Our platform is intended only for those aged 21 or above. Providing a date of birth at registration is mandatory, and we verify age through the KYC process.

If we are informed that a minor has registered on our platform, that account will be closed immediately and the related information will be securely deleted.

We urge parents to keep minors away from online gambling and betting platforms — seek assistance through parental control software and awareness discussions.

09 Policy Changes and Updates

799bdt may amend and update this privacy policy from time to time. The following procedure will be followed when changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• Notice will be given to the registered email or on the platform for any important changes.
• If you continue to use the platform after any update, you will be considered to have agreed to the new policy.

We recommend that you visit this page regularly to stay informed about the latest policy. If you have any questions about policy changes, please contact us.

10 Contact Us

For any questions, requests, or complaints regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Get support in Bengali 24/7 — use the live chat option directly on the platform.

We generally respond to all privacy-related requests within five to ten business days. Complex requests may take a little longer, but we will keep you informed.